General Terms and Conditions

for the use of the internet platform Parkplatz-Scanner.de

Effective from: February 2026

§ 1 – Scope and Definitions

1.1 Platform Operator

The internet platform accessible at the domain www.parkplatz-scanner.de (hereinafter referred to as the "Platform" or "Parkplatz-Scanner.de") is operated by Benny Höll Sole Proprietorship, Proprietor Benny Höll, Taubestraße 12, 04347 Leipzig (hereinafter referred to as the "Operator").

1.2 Applicability of the GTC

These General Terms and Conditions (hereinafter "GTC") govern all legal relationships between the Operator and the users of the Platform. By registering, accessing or using the services offered on the Platform, the user declares their agreement with these GTC. Deviating, supplementary or conflicting terms of the user shall only become part of the contract if the Operator has expressly confirmed their validity in text form.

1.3 User categories and definitions

The following definitions apply within the scope of these GTC:

"User" refers to any natural or legal person who visits the Platform or uses its services, regardless of whether they are a consumer within the meaning of § 13 BGB or an entrepreneur within the meaning of § 14 BGB.

"Parking Provider" refers to commercial or private operators of parking facilities who offer their parking spaces and related services for booking through the Platform.

"Customer" refers to private individuals or companies who wish to search for, compare or reserve a parking space through the Platform.

"Comparison Service" refers to the core functionality of the Platform, which enables the systematic comparison of parking facilities based on criteria such as price, distance, amenities and availability.

1.4 Purpose of the Platform

Parkplatz-Scanner.de operates as an independent comparison and information portal for parking facilities, particularly near airports, railway stations and other transport hubs. The Platform aggregates data on available parking spaces, presents them clearly to customers and, where applicable, facilitates redirection to the booking page of the respective parking provider or the completion of a booking through the Platform's own reservation system.

§ 2 – Subject Matter and Role as Intermediary

2.1 Intermediary character

The Operator essentially acts as an intermediary between parking providers and customers. All contracts for the rental of parking spaces and related additional services such as shuttle rides, vehicle washing or valet services are concluded exclusively between the respective parking provider and the customer. The Operator does not become a contractual partner in the parking provider-customer relationship and is not to be regarded as a tour operator, car rental company or parking facility operator within the meaning of applicable law.

2.2 Scope of services provided

The Platform provides customers with the following functions, among others:

• Targeted search for parking options based on individual parameters such as travel period, desired airport or railway station, vehicle type and preferred amenities
• A structured comparison of available offers with regard to price, distance to the terminal, service quality and user reviews
• Access to detailed profile information of participating parking providers, including contact details, opening hours and service descriptions
• The option to redirect customers to the website of the selected parking provider or to make a reservation through the Platform's own booking system

2.3 No guarantee of data accuracy

The Operator makes every effort to ensure the timeliness and accuracy of the information presented on the Platform. Information about parking facilities, in particular prices, availability, amenities and service descriptions, is provided by the respective parking providers. The Operator therefore assumes no liability for the accuracy, completeness or timeliness of this third-party information.

2.4 Display and sorting of results

The order in which parking offers are displayed in the Platform's result lists is determined by objective and transparent criteria. The default sorting is primarily based on the total price for the customer's selected booking period. In addition, reviews from other users, distance to the respective transport hub and the variety of services offered are factored into the ranking. No parking provider has a right to a specific position within the result display. The Operator reserves the right to adjust the sorting criteria at any time, provided this serves the information interests of customers.

§ 3 – Registration and User Account

3.1 Account creation

The full use of certain Platform functions, particularly the making of bookings or the listing of parking offers, may require the creation of a personal user account. Truthful and complete information is mandatory for registration. The user is obliged to update any changes to their personal information in the user account without delay.

3.2 Confidentiality of access data

The user bears sole responsibility for the security and confidentiality of their access data. Any action taken using a user's access data shall be deemed authorised by that user, unless the user can demonstrate that the access data came into the possession of third parties through no fault of their own. The user is obliged to inform the Operator immediately upon becoming aware of any unauthorised use of their account.

3.3 Suspension and deletion of user accounts

The Operator is entitled to temporarily or permanently suspend a user's account if there are concrete indications that the user is violating applicable laws, rights of third parties or these GTC. Before a permanent suspension, the Operator will issue a written warning to the affected user and give them an opportunity to respond within a reasonable period, unless the severity of the violation makes immediate suspension necessary for the protection of other users or the Operator.

§ 4 – Conclusion of Contracts and Booking Process

4.1 Booking process on the Platform

The booking process presented on the Platform consists of several consecutive steps. First, the customer selects their desired search criteria, after which suitable parking offers are displayed. After selecting an offer, the customer enters their personal data and, where applicable, vehicle information and selects a payment method. Before the final submission of the booking, the customer has the opportunity to review, correct or cancel all entries.

4.2 Binding offer and conclusion of contract

By pressing the button for the chargeable booking, the customer makes a legally binding offer to the respective parking provider to conclude a usage contract for the selected parking space. The contract is only concluded upon receipt of the booking confirmation by the customer, which the Operator sends on behalf of and in the name of the parking provider to the email address provided by the customer. The Operator itself does not become a contractual partner of the parking usage contract.

4.3 Redirection to external booking systems

If the booking is not processed through the Platform's own reservation system but through the parking provider's website, the Platform redirects the customer to the respective provider's booking form. In this case, the general terms and conditions of the respective parking provider apply exclusively to the conclusion and further processing of the contract. The Operator assumes no responsibility for the content or processing of such external booking procedures.

4.4 Right of withdrawal

With regard to parking bookings that relate to a specific period, the customer has no statutory right of withdrawal pursuant to § 312g (2) No. 9 BGB. The customer is expressly informed of this before completing the booking process. Any deviating contractual right of cancellation that the respective parking provider grants to the customer remains unaffected.

§ 5 – Obligations of Parking Providers

5.1 Accuracy of listed information

Each parking provider is obliged to keep all information published on the Platform about their offer – in particular prices, availability, opening hours, location data and service descriptions – truthful, complete and always up to date. Changes to offer conditions must be updated on the Platform without delay. The parking provider bears sole responsibility for the accuracy of their information.

5.2 Integration of technical interfaces

Insofar as the Operator provides the parking provider with technical tools for recording brokered bookings, in particular tracking codes, API connections or pixel markers, the parking provider undertakes to implement these properly and permanently in their systems and to keep them functional. In the event of a temporary or permanent failure of the technical recording tools, the Operator must be notified immediately. If such notification is not given, the Operator reserves the right to determine the lost brokerage records by alternative calculation methods and to make a subsequent charge on this basis.

5.3 Compliance with legal requirements

The parking provider warrants that it complies with all legal requirements applicable to its activities, including but not limited to the provisions of the German Telemedia Act, the data protection requirements of the GDPR and the German Federal Data Protection Act (BDSG), and consumer protection information obligations. The parking provider indemnifies the Operator against all third-party claims arising from a breach of these obligations against the Operator.

5.4 Content provided by parking providers

Texts, photographs, logos and other materials that the parking provider submits for publication on the Platform must be free of third-party rights. The parking provider grants the Operator the simple, temporally and spatially unlimited right to use the submitted materials within the scope of the Platform and related advertising measures. Should a third party raise claims against the Operator due to the publication of these materials, the parking provider shall indemnify the Operator against these claims, including reasonable costs of legal defence.

§ 6 – Commissions, Prices and Payment Terms

6.1 Remuneration model for parking providers

The listing of a parking offer on the Platform may, depending on the chosen tariff, be subject to a one-time or recurring fee or a performance-based brokerage commission. The specific conditions result from the currently valid price list, which is communicated to the parking provider in text form during registration or upon contract amendment.

6.2 Amount and due date of the brokerage commission

If a commission-based billing model has been agreed, the brokerage commission amounts to a percentage of the gross booking price of bookings demonstrably brokered through the Platform, as specified in the individual contract. The commission becomes due upon execution of the booking. All stated commission rates are exclusive of the applicable statutory VAT. Billing takes place monthly in the month following the respective booking.

6.3 Payment options for customers

Customers have a choice of various payment methods during the booking process, which are displayed on the Platform. These may include credit card payment, PayPal, instant bank transfer or payment on site at the parking provider. The Operator may adjust the range of available payment methods at any time. The obligation to pay the agreed fee in a timely manner rests with the customer vis-à-vis the parking provider.

6.4 Billing transparency

The Operator provides the parking provider with a verifiable monthly statement showing, among other things, the booking date, the booked periods, the customer's name, the invoice amount and the retained commission. Objections to the statement must be raised in text form within thirty days of receipt. After this period, the statement shall be deemed approved, unless there are legitimate grounds for a later complaint.

§ 7 – Cancellation and Rebooking

7.1 Cancellation deadlines

Customers may cancel a booking made through the Platform subject to the following deadlines:

• Cancellation up to twenty-four hours before the agreed arrival time is generally free of charge.
• For cancellations within twenty-four hours before the arrival time, the full booking amount is due.
• If the customer does not appear at the agreed time and does not use the booked service, the parking provider is entitled to the full booking price.

Deviating cancellation conditions of individual parking providers are displayed to the customer before completion of the booking and take precedence over these provisions.

7.2 Execution of cancellation

Cancellation may be declared through the personal customer area on the Platform, by email or in other text form to the Operator. The relevant factor for meeting the cancellation deadline is the time of receipt of the cancellation declaration by the Operator during normal business hours.

7.3 Cancellation by parking providers

If a parking provider must cancel a confirmed booking for operational reasons, they are obliged to inform the customer and the Operator immediately. The brokerage commission incurred for this booking is waived in such cases. In the event of repeated or abusive cancellations by a parking provider, the Operator reserves the right to exclude the respective provider from the Platform and to charge an administrative fee.

7.4 Rebookings

There is no entitlement to rebooking. If a rebooking regarding the period or location is possible and is carried out at the customer's request, the parking provider may charge a reasonable rebooking fee, the amount of which will be communicated before the change is made.

§ 8 – Customer Reviews and Experience Reports

8.1 Requirements for reviews

Customers who have booked and actually used a parking facility through the Platform may subsequently write a review of the parking offer used. The Operator reserves the right to verify the authenticity of a review and, if necessary, to request proof of the actual booking.

8.2 Content requirements

Reviews must be based on actual experiences and must not contain false statements of fact, offensive content, discriminatory remarks or information that violates the law. The Operator is entitled to remove or anonymise reviews that violate these principles without prior notice.

8.3 Prohibition of manipulated reviews

The submission of fake reviews by parking providers, their employees, agents or other persons acting in the interest of the provider is expressly prohibited. Equally inadmissible is the systematic submission of negative reviews about competing providers. Violations may lead to the immediate exclusion of the respective provider from the Platform. In addition, the Operator reserves the right to claim a flat-rate administrative fee as well as further damages.

§ 9 – Availability and Technical Operation of the Platform

9.1 Availability target

The Operator aims for a Platform availability of 99.5 per cent on an annual average. Excluded from this are planned maintenance work, which is carried out outside peak usage times where possible and announced to users in good time, as well as interruptions attributable to force majeure, disruptions in third-party networks, cyber attacks or other circumstances beyond the Operator's control.

9.2 Further development of the Platform

The Operator reserves the right to change, expand or restrict the design, functionalities and technical infrastructure of the Platform at any time. Should such a change significantly impair the service provision to a user, the user shall have an extraordinary right of termination.

§ 10 – Liability and Warranty

10.1 General limitation of liability

The Operator is fully liable for damages based on intent or gross negligence by the Operator, its legal representatives or vicarious agents, as well as for damages arising from injury to life, body or health.

10.2 Liability for simple negligence

In cases of simple negligence, the Operator is only liable for the breach of material contractual obligations, the fulfilment of which is essential for the proper execution of the contract and on the observance of which the user may regularly rely (so-called cardinal obligations). In such cases, liability is limited to the foreseeable, contract-typical damage.

10.3 No liability for third-party services

The Operator assumes no liability for the fulfilment or non-fulfilment of contracts concluded between customers and parking providers. In particular, the Operator is not liable for vehicle damage, theft, delays in transfer services or other defects in the services provided by the parking provider. All related claims are to be directed directly to the respective parking provider.

10.4 Product liability

The Operator's liability under the German Product Liability Act and other mandatory statutory provisions remains unaffected by the foregoing provisions.

§ 11 – Contract Duration and Termination

11.1 Duration and renewal

Contracts between the Operator and parking providers are, unless otherwise agreed, concluded for an indefinite period and may be terminated by either party with four weeks' notice to the end of the month. Subscriptions with a fixed term are automatically renewed for the originally agreed period unless terminated with six weeks' notice before the expiry of the respective contract period.

11.2 Form of termination

Termination may be declared in text form by email, through a function provided for this purpose in the user account, or by post. Termination becomes effective upon receipt by the recipient.

11.3 Extraordinary termination

The right of both contracting parties to extraordinary termination without notice for good cause remains unaffected. Good cause exists in particular if a party commits a serious breach of its contractual obligations and the breach is not remedied despite a written warning and a reasonable grace period, or if the continuation of the contractual relationship cannot reasonably be expected of a party, taking all circumstances into account.

11.4 Consequences of termination

Upon the effective date of termination, the visibility of the relevant parking provider's offers on the Platform ends. Already confirmed bookings whose service period has not yet expired remain unaffected by the termination and must be properly fulfilled. Outstanding claims from the previous cooperation remain valid.

§ 12 – Data Protection and Cookies

12.1 Reference to the privacy policy

The Operator processes personal data of users exclusively in accordance with applicable data protection regulations, in particular the European General Data Protection Regulation (GDPR) and the German Federal Data Protection Act (BDSG). Details on the nature, scope and purpose of data processing as well as the rights of data subjects can be found in the separate Privacy Policy, which is available on the Platform at all times.

12.2 Technically necessary cookies

The Platform uses technically necessary cookies that are essential for the functionality of the service and the attribution of brokerage services. These cookies serve, among other things, to identify the referral path of a customer for the purpose of proper commission billing with parking providers and are stored for the shortest possible period.

12.3 Confidential handling of customer data in cancellations

If the transmission of customer data to the Operator becomes necessary in the course of a cancellation, this data is treated in strict confidence, used exclusively for verifying cancellation entitlement and subsequently deleted. No disclosure to uninvolved third parties takes place.

§ 13 – Communication and Notifications

The Operator is entitled to send users notifications via the email address provided during registration or booking that are relevant to the processing of the contractual relationship. These include, in particular, booking confirmations, reminder notices, statements, technical system information and, where applicable, requests to submit a customer review. These transaction-related notifications do not constitute advertising within the meaning of competition law and cannot be individually unsubscribed from. The sending of advertising content, in particular newsletters, requires separate and revocable consent from the user.

§ 14 – Amendments to these General Terms and Conditions

The Operator reserves the right to amend or supplement these GTC with effect for the future, insofar as this is necessary or objectively justified due to changes in legislation, changes in case law of the highest courts, changed economic conditions or the further development of the Platform. Changes will be communicated to users in text form. The amended conditions shall be deemed approved unless the user objects in text form within six weeks of receipt of the notification. The user will be specifically informed of the possibility of objection and the legal consequences of failure to object in the amendment notification.

§ 15 – Assignment and Transfer

The assignment of rights and claims from the contractual relationship with the Operator to third parties requires the prior written consent of the Operator. This applies in particular to the transfer of a user account to another natural or legal person. The Operator is entitled to transfer its rights and obligations from contracts with users in whole or in part to a legal successor, provided that the legitimate interests of users are not unreasonably impaired thereby.

§ 16 – Applicable Law and Jurisdiction

16.1 Applicable law

The law of the Federal Republic of Germany applies to all legal relationships between the Operator and users. For consumers with habitual residence in another Member State of the European Union, this choice of law applies only insofar as the consumer is not thereby deprived of the protection afforded to them by the mandatory provisions of the law of their country of residence.

16.2 Jurisdiction

If the user is a merchant, a legal entity under public law or a special fund under public law, Leipzig is agreed as the place of jurisdiction for all disputes arising from or in connection with the contractual relationship. The same applies if the user has no general place of jurisdiction in Germany or moves their domicile or habitual residence abroad after conclusion of the contract or if their place of residence is unknown at the time of filing the action.

16.3 Exclusion of the UN Convention on Contracts for the International Sale of Goods

The provisions of the United Nations Convention on Contracts for the International Sale of Goods (CISG) do not apply to contracts concluded through the Platform.

§ 17 – Severability Clause

Should individual provisions of these GTC be or become wholly or partially invalid or unenforceable, the validity of the remaining provisions shall not be affected thereby. In place of the invalid or unenforceable provision, a valid provision shall apply that most closely approximates the economic purpose of the invalid provision. The same applies in the event that these GTC contain a gap.

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Parkplatz-Scanner.de | Benny Höll Sole Proprietorship | Leipzig
Version of February 2026